MAC sends emails to Senior Members and Junior Parents for a number of purposes. Emails about membership & coaching fees, renewals and payment requests will be sent from LoveAdmin to the email address used when you registered with the club. To update this email address, please contact the membership secretary. All other emails are from our members’ mailing list through a platform called Mailchimp. These cover things like the weekly newsletter, coaching & training information as well as competition updates. You may have been signed up by us when you joined (in which case the email address will match your LoveAdmin email contact details), or you may have subscribed yourself or updated your subscription with a different email address. If you think you’re not receiving these emails or can’t find a particular email, remember that email providers are hyper-sensitive to spam so it’s worth taking some steps to ensure they land in your inbox:
- Check the email address you have signed up with.
- Regularly check your Junk / Spam / Trash / Promotions / Updates or other categorisation folder employed by some email providers. Frequently check these folders and mark legitimate emails as “Not Spam” or “Not Junk” to train your filter; and/or move them back to your inbox.
- Engage with emails from us – make sure you open & read them and click on links. This helps with deliverability and trains your spam filters that these emails are genuine.
- Move from Promotions to Primary (Gmail): If using Gmail, drag emails from the “Promotions” tab to the “Primary” tab, and confirm that you want to do this for future messages. Similar approaches can be taken in other email providers and clients.
- Add to Contacts/Safe Senders: Add the sender’s email address or domain to your contact list or “Safe Senders” list in Outlook, Gmail, or other email clients.
- Club emails will come from the following email addresses (all @maidenheadac.org):
- headcoach@
- macjuniors@
- newsteam@
- membership@
- chair@
- secretary@
- 5k@
- xc@
- roadrunning@
- social@
- Club emails will come from the following email addresses (all @maidenheadac.org):
- Create a Filter/Rule: Set up a rule to “Never send to spam” for specific email addresses (as above) or domains (maidenheadac.org).
- If you receive some emails but can’t find others then you can view any emails sent by the club online:
- Find a club email in your inbox, click on ‘View this email in your browser’ (top left) then click ‘Past Issues’ (again, top left). This will show a list of all emails sent in the last few months.
- If you are subscribed and want to change your email address, you can do this via the ‘update subscription preferences’ link at the bottom of any club email. You will need access to the existing email inbox to verify your identity.
- If all else fails, you can (re)sign up to the mailing list using this form. Additional parents/guardians of junior members are also encouraged to do this so that multiple contacts can receive information.
For any queries on the mailing list, please email the Webmaster.